A chatbot is a program that operates like a human being but is completely devoid of all the biases that often come with human interaction. In particular, a chat bot is a computer program used to perform an on-line chat communication via either text or voice-to-voice, rather than giving direct human contact with another human agent. Chat Bots are also commonly referred to as "webkinz", "z bots", or "chat bots". They are very popular with internet marketers and others who use online communication to promote their business.
These chat bots are very useful for conducting livehelp now features, and can be programmed to perform thousands of live queries simultaneously. Chat bots can be programmed to perform things such as post-sales questions and even to help people find answers to their live help inquiries. They can be programmed to perform thousands of queries simultaneously.
Some chat bots are available free of charge while others are offered for a price. For the most part, these free bots work just like normal chat programs, and you can actually talk with them by using a regular webcam or voice chat program. The difference is that you cannot see your bot's expressions or responses to your questions and interactions. These free chat bots are quite functional, but not very good when it comes to handling actual live customers. As a matter of fact, most free chat bots do not have the same level of support as more expensive chat bot services.
However, premium chat bots do make up the difference. Premium chat bots are capable of much greater artificial intelligence. They can detect and interpret the emotions of live customers much better than a free bot can. They can also respond to the inquiries and live chat customer service calls of customers much quicker and much more efficiently than can a free bot. Premium chat bots can also be programmed to record interactions and then store these interactions in customer memory banks for later use.
Chat bots are also often used as an automated sales team. Using a chat bot to serve as a sales team reduces the time that it takes for a live sales team member to actually talk with a customer. In addition, sales team members are not required to take their line of credit with the customer, which saves money. When a sales team bot is in operation, a customer does not need to have any inventory at all in order to start a conversation. If an inventory is required, then the inventory numbers can be programmed into the chat bot. This saves a lot of time.
Chat Bots also can be helpful in other ways such as providing live help. Many live help services have chat bots available. This allows customer service representatives to provide live customer service inquiries to potential customers. Chat Bots can also answer technical questions or simple queries about your product or service. All of these things can improve the quality of customer service.
Chat Bot technology has come a long way from the early chat programs that were limited to sending text messages back and forth. Today's platforms allow you to have real conversations with other users. The pros of having Bot conversations include several advantages to having the ability to interact with other users. These interactions can also be beneficial to developing a long-term relationship with a customer.
The cons of using a chat bot system for customer support, live assistance, technical questions, or just chatting can be summed up by the idea that you get what you pay for. Bot systems with limited functions tend to have problems that arise because of the limitation of the interactions that they offer. Limited memory and bandwidth will slow down your bot system and cause hang-ups and delays in your conversations. Chat Bot technology tends to work best with real people, but this might hinder its ability to effectively serve your customers if you are dealing with a large number of them. If you want a fast and effective service that allows you to easily chat with your customers, make sure you go with a chatbot platform.